Design work

Selected projects

Strategy, research and design leadership for complex services, products and futures.

AdaptNSW

Leading a strategic design program for AdaptNSW

Leading the redesign of the Everyday Rewards digital experience

Scaling a high-performing design practice during rapid growth

Defining the experience strategy for a 0→1 clean energy product

Evaluating personal finance tools for the Gem app

Piloting university-wide customer journeys to improve graduate outcomes

Unifying the digital experience during a faculty merger

Shaping the future of wellness engagement at Bupa

Reimagining retirement planning for Australians through MoneySmart

Building a scalable customer experience capability at Atlassian